Strategic Planning Effort

Why We Exist: Our Mission

The mission of the Office of the Chief Operating Officer is to support the university’s success through unsurpassed operational excellence. This mission provides a foundation for a range of services designed to meet the needs of the institution under the direction of the COO leadership team:

  • Charlie Lane, Senior Vice President and Chief Operating Officer (COO)
  • Elias Eldayrie, Vice President and Chief Information Officer (CIO)
  • Jodi Gentry, Vice President for Human Resource Services
  • Brian Mikell, Chief Audit Executive (CAE)
  • Lee Nelson, Director, Office of Real Estate
  • Curtis Reynolds, Vice President for Business Affairs
  • Russell Froman, Title IX Coordinator
  • Elizabeth Ruszczyk, Chief Privacy Officer

 

Who We Are: Our Values

Just as the mission of the COO’s area provides a foundation for what we do and why we exist, values clarify and support who we are. We value integrity, responsiveness, people, excellence, and collaboration and are committed to behaviors that demonstrate those values in action:

Integrity

  • Be honest with self and others
  • Do the right thing every day
  • Make decisions in the best interest of the university

Responsiveness

  • Don’t just respond—resolve
  • Demonstrate a sense of urgency to serve
  • Be respectful

Collaboration

  • Communicate effectively and listen to understand
  • Be inclusive
  • Work toward a common purpose

Valuing People

  • Treat everyone with dignity, empathy, and respect
  • Discover the positive with everyone we encounter
  • Appreciate differences and value the input and opinions of others

Excellence

  • Be accountable—take ownership
  • Go well above “just good” services or products— innovate where possible
  • Be “top 10” in everything we do

 

Where We Are Headed: Our Vision

We seek to establish and maintain exceptional services that enable UF to be a preeminent university.

 

How We Will Get There: Strategic Themes

In evaluating our role and identifying our best contributions moving forward, our commitment to the university—reflected in our goals and objectives— aligns with the strategic themes of:

Campus Experience: We aim to provide a preeminent campus experience – how people feel and what they remember after an interaction with any aspect of our university.

Safety and Security: We will provide an environment where people, assets, data, and resources are valued and protected. This encompasses the physical, technological, and emotional aspects of safety.

Diversity, Equity and Inclusion: We are each responsible for upholding a campus culture that is inclusive, equitable and respectful to all people. We value and will promote a diversity of backgrounds, demographics, experiences and ideas.

Collaboration + OneUF: In our actions, we strive to reach across the UF enterprise as well
as the community-at-large to leverage the greatest positive impact and promote transparency.

Leading in Resiliency: As leaders, we are adaptable problem-solvers. We will embrace a growth mindset and lead by example as we build resilient teams.

The Future of Work: New possibilities are continuously on the horizon. We will stay informed of future trends in our field and enrich our workforce to take advantage of new opportunities.

 

Process

Each department under our office uses SMART goal setting to align with our goals. Each goal is categorized into strategic themes. Departments will report on their goals every 6 months.

 

Department Goals

Business Affairs

Collaborative Initiatives

Human Resources

Information Technology

Office for Accessibility and Gender Equity

Office of Internal Audit

Office of Real Estate